Radar Detectors Australia > policies >
1. RETURN, REFUND and EXCHANGE POLICY
UNDAMAGED RETAIL PRODUCT(S) or PART(S) RETURNED IN AN UNOPENED BOX within 30 DAYS OF PRODUCT(S) or PART(S) PURCHASE DATE will be refunded the purchase cost noted on the product(s) or part(s) purchase receipt, less a 3.5% handling cost to inventory and restock; less the shipping costs our company paid to ship the product(s) or part(s) to the customer, even if the customer did not pay for the shipping. We reserve the right in all returns, refunds and exchanges to define the condition of a product(s) or part(s) upon its return to our company as to whether the product(s) or part(s) are new and undamaged upon receipt or new and damaged upon receipt, or the product(s) returned is/are not the original product(s) shipped to the customer. Any product(s) or part(s) returned at any time with product(s) serial numbers removed or other items removed will not be refunded in any way. Said product(s) or part(s) will be returned to the buyer as received at customer's expense. Any product(s) or part(s) returned anytime with different products inside, or if any product(s) or part(s) returned with missing parts or damaged parts inside will not be refunded in any way and product(s) and or part(s) will be returned to the buyer as received at customer's expense. Product(s) returned after 30 days from date of purchase will not be refunded in any way and the product(s) will be returned to customer's address at customer's expense. Customers returning a product(s) after 30 days of order that was opened will not be refunded the purchase price or shipping charges. Products returned opened and damaged in any way will not be refunded. The product(s) or part(s) shall be returned to the customer at their expense.
RETAIL PRODUCT(S) PURCHASED FROM OUR COMPANY and RETURNED UNDAMAGED IN AN OPENED BOX within 30 DAYS OF YOUR ORDER DATE will be refunded the purchase cost noted on the product(s) purchase receipt, less a 20% fee to cover factory test of the opened product, inventory and restock, and less the shipping costs our company paid to ship the product(s) to the customer, even if the customer did not pay for the shipping costs. Products returned after 30 days from your order date, opened or unopened shall not be refunded and will be returned at customer expense. Customers who wish to return their unopened product(s) within thirty (30) days of receipt to exchange it for a different product(s) must pay for shipping to and from radardetectorsaustralia.com.au If the difference in cost is more than the original product(s) purchase, radardetectorsaustralia.com.au will bill your credit card for the additional cost, plus shipping. If the difference in cost is less than the original product(s) purchase, radardetectorsaustralia.com.au will refund the difference to your credit card, less shipping costs. radardetectorsaustralia.com.au is not responsible for your shipping costs to return a product(s). It is the Customer's responsibility to properly package a return product(s) to prevent damage during the entire ship return process. If the product(s) is not properly packaged and damaged on our receipt or if your shipper damaged the product(s) during shipment, the Customer is responsible for the costs to repair any damaged product(s) returned to our company. Customer is responsible for providing tracking and signature receipt for returned product(s) to radardetectorsaustralia.com.au. Original (or legible copy) of purchase receipt must be provided with any return, stating name of product being returned & the date of purchase of the returned product. The receipt must indicate the product was purchased directly from radardetectorsaustralia.com.au
Any product(s) deemed to be faulty within the warranty period will need to be shipped back to the USA for inspection and repair/replacement at the customer's expense. RadarDetectorsAustralia will assess the warranty claim, and if legit, will have the unit repaired or replaced by the relevant manufacturer, and ship the repaired/replaced unit back to the customer at our expense.
Any product(s) deemed to be faulty outside of the warranty period will need to be shipped back to the USA for inspection and repair at the customer's expense. RadarDetectorsAustralia will then offer a quotation to repair the device, including all shipping costs to the customer.
2. CUSTOMER SERVICE
We want to provide you with the highest level of customer service at all times. If we do not meet your expectations, then TELL US! We can't improve our service if we don't know what's wrong. Let us talk through your problem, and try and find you the best solution.
RadarDetectorsAustralia has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following information explains the compilation and diffusion practices for our website:
4. LIMITED LIABILITY
The customer is solely responsible for determining if a particular product is fit for purpose or not. RadarDetectorsAustralia is not responsible for any claims, damages etc that occurs either directly or indirectly in relation to the customer's (or anyone else's) use of products purchased from RadarDetectorsAustralia. Our liability will be limited to the purchase price of the product only.
5. LEGAL USE
RadarDetectorsAustralia do not warrant that any or all of the products advertised on this website are legal in your state or country. It is the customer's responsibility to determine if the use of any product supplied by is legal to possess and / or legal to own and operate. Furthermore, it is the customer's responsibility to ensure any goods on this website purchased are legal and permitted to be imported into your country or state. RadarDetectorsAustralia is not responsible for the seizure of goods by customs if the product is illegal to import - please check the laws in your country prior to ordering!
The information provided on the RadarDetectorsAustralia web site has been compiled for your convenience. RadarDetectorsAustralia makes no warranties about the accuracy or completeness of any information contained on this web site. RadarDetectorsAustralia does not provide nor imply any legal advice or recommendations. All legal advice should be sought from a qualified legal firm. RadarDetectorsAustralia , including its directors, affiliates, officers, employees, agents, contractors, successors and assigns, will not accept any liability for any loss, damage or other injury resulting from its use. Links to other web sites are provided for your convenience and RadarDetectorsAustralia is not responsible for the information contained on those web sites. The provision of a link to another web site does not constitute an endorsement or approval of that web site, or any products or services offered on that web site, by RadarDetectorsAustralia . RadarDetectorsAustralia will not accept any liability for the use of those links to connect to web sites that are not under our control. RadarDetectorsAustralia , its directors, affiliates, officers, employees, agents, contractors, successors and assigns do not accept any liability for any damages or losses whatsoever, arising out of, or in any way related to, the use of this site and any other site lined to this site. The limitation on liability contained in paragraph 4 applies to direct, indirect, consequential, special, punitive or other damages that you or others may suffer, as well as damages for loss of profit, business interruption or the loss of data or information. RadarDetectorsAustralia reserves the right to make changes, modifications, additions, deletions and corrections to the web site, at any time and without notice. RadarDetectorsAustralia holds no responsibility to the legalities of use in your individual state or country
TERMS AND CONDITIONS
These Policies, Terms and Conditions may change from time to time and without notice. Any amendments will be posted here on this webpage. We suggest that you visit our website regularly to keep up to date with any changes.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, then please contact us.
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